How to Download 8x8 Work for Desktop
8x8 Work for Desktop is a cloud-based phone app that allows you to communicate and collaborate with your team and customers from anywhere. With 8x8 Work for Desktop, you can make and receive calls, send and receive messages, join and host meetings, and access your company directory and voicemail.
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In this article, we will show you how to download 8x8 Work for Desktop for Windows and Mac computers.
Download 8x8 Work for Desktop for Windows
8x8 provides two Work for Desktop packages for Windows: EXE and MSI. The EXE version is recommended for most users, as it allows users to install and update on their own, keeping them up-to-date and secure with the latest features and fixes. The MSI version is for machine-wide installation and requires central management by IT admins.
To download the EXE version for per-user deployment:
Go to https://support.8x8.com/cloud-phone-service/voice/work-desktop/download-8x8-work-for-desktop and click on the EXE button under Recommended Installers (64-Bit).
Save the file to your computer and run it.
Follow the installation wizard instructions.
Open the app and log in with your 8x8 credentials.
To download the MSI version for machine-wide installation:
Go to https://support.8x8.com/cloud-phone-service/voice/work-desktop/download-8x8-work-for-desktop and click on the MSI button under Only if Needed.
Save the file to your computer and run it.
Follow the installation wizard instructions.
Open the app and log in with your 8x8 credentials.
Note: The current (and last) 32-bit version is 7.16 and will reach End-of-Life on October 8, 2022. Users must update to the 64-bit version or begin using Work for Web to avoid a service disruption.
Download 8x8 Work for Desktop for Mac
There are two versions of Work for Desktop for Mac: Intel and M1. The Intel version is compatible with Mac computers that use Intel processors, while the M1 version is compatible with Mac computers that use Apple silicon processors.
To download Work for Desktop for Mac:
Go to https://support.8x8.com/cloud-phone-service/voice/work-desktop/download-8x8-work-for-desktop and click on the DMG button under Recommended Installers (64-Bit) that matches your processor type.
Save the file to your computer and open it.
Drag the 8x8 Work icon to the Applications folder.
Open the app from the Applications folder and log in with your 8x8 credentials.
What's New in Work for Desktop v 8.2?
The key features in Work for Desktop v 8.2 are:
Voice, Messaging, and Core
Display the title and the address on 2 rows on contact cards (as before these were not visible if they exceed a row in length).
Merge call is available from any on-hold/active call if there is at least an active call.
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